Lai Symes trained in London with Rose Cory who was milliner by Appointment to the Queen Mother. In 2000 she was awarded The Queen Elizabeth Scholarship to study couture millinery. The award and examples of her work were featured in the media including The Guardian, The Financial Times and on the BBC.
Lai runs her business in Eastbourne on the south coast of England making finest couture hats to order using traditional millinery techniques. Since each hat is made by hand the result is an exquisitely finished, individual and beautiful looking hat. Materials can be hand dyed to achieve an exact match with a customer's outfit. Lai's great skill and passion is in working with the customer to design their unique hat for whatever the occasion.